Refund Policy
Last updated: January 2026
100% Satisfaction Guarantee
We stand behind our service. If you're not satisfied with your purchase, we offer a hassle-free refund within the eligible period.
1. Free Service
Size Chart Maker currently offers its basic features free of charge. As such, no refunds are applicable for the free tier of our service.
2. Premium Subscriptions
For any premium or paid features that may be introduced:
Monthly Plans
Eligible for a full refund within 7 days of purchase if you're not satisfied with the service.
Annual Plans
Eligible for a full refund within 14 days of purchase if you're not satisfied with the service.
3. Refund Eligibility
To be eligible for a refund:
- Request must be made within the refund period
- You must provide a valid reason for the refund request
- Account must be in good standing (no violations of Terms of Service)
- This must be your first refund request for the same subscription type
4. Non-Refundable Items
The following are not eligible for refunds:
- Requests made after the refund period has expired
- Accounts terminated for Terms of Service violations
- Promotional or discounted purchases (unless otherwise stated)
- One-time add-on purchases or credits
5. How to Request a Refund
Contact Support
Email us at info@sizechart.shop with your account email and order details.
Provide Reason
Briefly explain why you're requesting a refund so we can improve our service.
Processing
Refunds are typically processed within 5-10 business days to your original payment method.
6. Cancellation Policy
You can cancel your subscription at any time from your account settings. Upon cancellation:
- Your subscription will remain active until the end of the current billing period
- You will not be charged for future billing periods
- No partial refunds are given for unused time within a billing period
7. Contact Us
For refund requests or questions about this policy:
Size Chart Shop Support
Email: info@sizechart.shop
Response time: Within 24-48 hours